https://www.bbc.com/news/technology-55981602The owner of a small digital photo gallery has had pictures of wildlife, landscapes and buildings blocked by Facebook for supposedly containing "overtly sexual" content.
He said on each occasion he had appealed, but had not had a response, and was unable to make contact with anyone at Facebook.
After the BBC contacted Facebook about the matter, the ads were reinstated.
"When you're running a small business, or any business where you're trying to figure out what's gone wrong, you can't have an arbitrary process with no-one to talk to," Mr Hall said.
"When I set up my account with Facebook I had to verify my business with them - but after that it fell into an abyss."