"When it first started happening, it was so soon after the election," she said. "It was hard for me to comfort somebody who was coming to me and saying, 'Oh, I wish I had done more,' or, 'I'm sorry I didn't vote' because I think this was one of the most consequential elections that we have faced in a long time." She added: "So, no absolution. But I just hope people will take what happened this time seriously and be ready and willing to vote the next time."
"I wanted to stare right in her eyes and say, 'You didn't vote? How could you not vote? You abdicated your responsibility as a citizen at the worst possible time! And now you want me to make you feel better?'" Clinton writes. "Of course, I didn't say any of that." She adds: "These people were looking for absolution that I just couldn't give. We all have to live with the consequences of our decisions."
http://edition.cnn.com/2017/09/13/politics/hillary-clinton-anderson-cooper-2016/index.html
This is an example of why Hillary Clinton is not a leader. She is self-righteous and selfish, and doesn't care to understand what ordinary people who don't follow politics are going through. A little reassurance could go a long way for someone's life, but she can't bring herself to offer it because all she can think about is herself. I can think of several people who would have comforted people in that situation. Obama is one.
Also, she may not have said that to those people's faces, but she just said it now, for all of them to read or hear about. It's not much different.