Obamanation, ponder this:
A customer orders a Pepperoni Pizza with extra jalapeņo peppers, mushrooms, and some bacon bits. Employee A makes the pizza shortly before leaving shift. Employee B takes the pizza to the customer. Thirty seconds later the customer takes the pizza back to Employee B, pointing out that Employee A put banana peppers on the pizza and forgot the bacon bits. Employee B apologizes, and then goes to the back to fix the pizza. Employee B comes back and gives the pizza back to the customer. Customer looks at the pizza and groans, loudly pointing out that he specifically stated that he wanted jalapeņo peppers on the pizza, not no peppers at all. Further, they wanted bacon
bits, not cold pre packaged whole bacon on top of the pizza. Employee B apologizes profusely, noting that the loud music in the restaurant distorted what he heard, and that he would fix the pizza up for the customer. Employee B takes the pizza to the back, trips over a cord, and the pizza hits the floor in plain view of the customer up front. The customer, enraged at the incompetence, yells at the top of his lungs and face contorted in rage "I WANT A NEW PIZZA!" Enter Employee C, who just got off the phone from a delivery customer who has apologized profusely for canceling at the last minute, who comes to the front and asks the customer if they would like the brand new Buffalo Chicken pizza with polish sausage and jalapenos, extra large, free of charge while he personally remakes their pizza as originally ordered. The customer, who always wanted to try the Buffalo Chicken pizza but didn't because it was too pricey, is like "okay, I guess I can try it now. Hey thanks for taking care of this mess! I hope your manager fires this asshole." (points at Employee B)
Now, I'm sure that by now you put it together who these three employees are, so let me ask: Does the fact that Employee A screwed up the original order excuse Employee B from his screwing it up even further? Especially considering that Employee B didn't understand what the real problem was with it?
Employee C is just on the side to please the FDR fans
.